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Delivery

✓ Orders are prepared and shipped within 48 hours of your order, Monday to Friday (excluding pre-orders and public holidays).

✓ An email will be sent to you as soon as your shoes are shipped , with an order tracking number that will allow you to follow the progress of your package.

Returns are free in Metropolitan France for an exchange or a store voucher. This does not apply to discount items.

Metropolitan France Plus

Free delivery from 200€ of purchase.

Home delivery/service point by Colissimo (2-4 working days): €5 from €100, €8 for purchases under €100.

Express Delivery (within 24-48 hours): €15.

Europe Plus

Free delivery from 250€ of purchase.

Home delivery by Colissimo Expert (4-6 working days): €15.

Customs charges may be applied by the carrier.

Switzerland and United Kingdom Plus
  • Home delivery by Colissimo Expert (4-6 working days): €15.

Customs charges may be applied by the carrier.

Rest of the world and overseas territories Plus
  • Home delivery by Colissimo Expert (6-10 working days): €25.

Customs charges may be applied by the carrier.

For any other questions about deliveries and returns, you can contact us via the contact form or by email: hello@emzi-paris.com